AI Conversational Solutions

Bluerock’s Conversational AI Solutions

Simplify CX

Boost Productivity with Conversational AI

Implementing conversational AI solutions in the CX environment will boost productivity and reduce operational across all departments and queues in your organization.

Bluerock’s conversational AI solutions are chatbot-based applications that provide immediate and positive results in managing the routine and day-to-day manual tasks that currently overwhelm your agents.

Bluerock’s Proven AI Solutions

Enhance Customer Experiences & Improve Agent Satisfaction

Free your agents from handling repetitive tasks, answering common questions, and managing after-call work. Bluerock’s proven AI solutions can take notes, provide call summaries, and update customer records based on call transcriptions and chatbot interactions, along with a range of new AI solutions being continually developed.

With Bluerock’s innovative AI solutions, your ability to reduce operational costs and improve CX productivity are just a click away.

What Sets Us Apart

Benefit of Bluerock’s AI Solutions

Define and Measure Bluerock’s AI Solutions

Achieve measurable business results from the moment you start using the solution.

Generative AI – Always Learning and Improving

Bluerock’s AI Solutions become more intelligent and adaptable as they are deployed more widely across your business organization

Bluerock’s Focus - the SMB Marketplace

Bluerock recognizes the significance of CX productivity and the need for technology to deliver immediate bottom-line results. That’s why Bluerock has created ready-to-use AI solutions tailored to the business verticals we operate in today

Why Choose Us

The Bluerock Advantage

Fast Deployments

Our customers consistently provide us the feedback that the speed and ease of our deployments make us stand out from the competition. Your contact center can be up and running in days, not months, and you can easily scale as needed.

Ease of Use

Unlike many complex contact centers, Bluerock’s Communicator was created with the business user in mind. It’s easy to use, make changes, and intuitive enough that little or no technology training is required for your agents and supervisors.

Secure

Bluerock’s Communicator architecture is designed with firewalls, intrusion prevention, and a vulnerability management system. Our security team works to safeguard our infrastructure, applications, and operations against breaches and unforeseen events

CX Tools to Generate Automation

Self-paced and Managed Growth

Our subscription model allows you to pay only for the agents you need, when you need them, and on a monthly basis.

Reliable and Scalable

Bluerock successfully manages tens of millions of customer interactions every month. These successful interactions are supported by our redundant architecture and global data centers. Mitigating service disruption and providing maximum up-time. Always available, always on-line and always working.

Why Bluerock?

Now more than ever, success in business is achieved by truly finding the right business partners, with likeminded expectations and the zeal to deliver the best. At Bluerock, our best is a goal we look to attain each and every day. We believe by offering business intelligence and managed services as part of our service offering. Our business customers will realize the competitive advantage Bluerock brings to their businesses.

To learn more about Bluerock’s Solution sets, schedule a live demo with one of our solution specialists.