Increase Your Contact Center Productivity with Bluerock’s Omnichannel Solutions.
Bluerock’s next generation of CX tools and AI applications empower your business to reach new levels of productivity and efficiency.
“Bluerock’s AI tools cut our talk times by 25%, enabling stronger customer relationships through intelligent and self-service workflows. It’s a real game-changer for us.”
- Debbie C, COO Capital Services, LLC
About Bluerock
Transform Your Contact Center with Bluerock
At Bluerock, we deliver innovative Omnichannel Solutions to elevate your contact center’s performance. By integrating voice, chat, email, and social media, we streamline communication, enhance agent productivity, and improve customer satisfaction.
With proven CX tools, AI-driven applications, and trusted calling solutions, we help businesses boost efficiency and achieve measurable results. Whether you’re tackling mislabels like “Spam Likely” or seeking actionable insights, Bluerock ensures you’re equipped for today’s fast-paced digital world.
Experience the Bluerock advantage—where innovation meets results, and your success is our priority.
Our Solutions
Driving Business Success Through Innovation
Contact Center Solutions
Customer experiences are crucial for maintaining customer loyalty and creating brand awareness among potential customers.
Omni - Channel
Bluerock’s Omni-Channel Platform supports your customers’ preferred communication methods—voice, email, SMS, web chat, and social media.
outbound Calling Solutions
Bluerock’s outbound contact center solutions offer a best-in-class communication platform, ensuring you stay connected with your current
Blended Calling Solutions
Bluerock’s Blended Contact Solutions (BCS) enable your agents to efficiently manage both inbound and outbound
Contact Center Analytics
Contact Center Analytics enhance performance, boost customer experience, and increase efficiency.
caller ID Solutions
Bluerock’s Blended Contact Solutions (BCS) enable your agents to efficiently manage both inbound and outbound
Experience Bluerock’s Omnichannel Solutions
Bluerock’s Omnichannel Solutions provide seamless, integrated customer experiences across digital and physical channels, enhancing engagement and boosting growth.
Our Services
Empowering Your Business with Expertise
Bluerock Support
Bluerock Support offers comprehensive technical expertise and proactive solutions to keep your operations seamless and your team empowered.
Bluerock Training
Bluerock Training equips your team with the knowledge and skills needed to maximize efficiency, drive performance, and stay ahead in a competitive landscape.
Professional Services
Bluerock’s Professional Services deliver tailored strategies and expert guidance to optimize your operations and achieve measurable business outcomes.
Our Footprint
Bluerock’s Global Networks & Strategic Data Facilities
Bluerock’s Intelligent Network at a Glance
- High-availability and redundancy across all platforms
- Efficiency and performance gains via CX and AI tools and applications
- Customer loyalty and referrals are results of delivering our best everyday
Industries We Serve
Shaping Success Across Diverse Industries
AI-Driven Applications
Elevate Your Business with Bluerock's AI
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Contact Us
Let's Start The Conversation.
Unleash your Contact Center.
Bluerock Communications’ Cloud Contact Center Platform is designed with the business user in mind. We handle your contact center infrastructure, empowering you to drive your company’s success.
Headquarters
110 East Broward Blvd, 17th floor Fort Lauderdale, FL 33301
Phone Number
1-888-820-0101