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Bluerock’s AI Insights

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worldwide clients
Simplify analytics with intelligent aI

Find Actionable Business Metrics in Your Communication Data

Bluerock’s AI is powered by Microsoft’s leading edge AI Azure platform. Azure’s advanced solution sets provide simplicity in complex AI solutions. Making conversational analytics easy for business leaders to understand – why customers are contacting them, the quality of issue resolutions and most importantly the ability to leverage Bluerock’s Intelligent AI Agent to automate daily routines and tasks.
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Quick Set-Up & Customizable Dashboards

Get immediate visibility into conversational data and core contact center metrics to better understand customer trends without any up-front or ongoing configuration.

Improve Your CX Outlook by Utilizing an Intelligent Team of CX Tools & AI Solutions

Automatically Notify Managers

Visual and email notifications keep managers informed about new trends, compliance issues, and agent productivity challenges. These alerts provide supervisors with a quick and efficient way to review customer interactions, monitor agent metrics, and offer guidance for improvement.

Easily Defined AI

Easily review customer interactions based on pre-defined transcription sets, subject matter content and customer experience trends.

Business-Minded Approach to Deployments

Bluerock designed its AI solutions with SMBs in mind. With just a few clicks, you can access AI solution sets without the hassle of time-consuming setup or complex administration.

CX leadership knows AI solutions provide advantages in workflow automation and agent productivity. Bluerock’s approach to AI deployments are a one-step at a time evolution – as the power of AI continues to evolve.

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Turn Customer Insights into Business Growth

Leverage real-time customer data to enhance your business operations

To learn more about Bluerock’s solution sets, schedule a live demo with one of our AI solutions specialists.

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Enhance Client Experience

Engage with customers seamlessly and deliver faster, more accurate first-call resolutions
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Increase Agent Satisfaction

Enable your agents to concentrate on providing a more personalized and human experience.

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Business Success

Realize successful customer interactions and drive meaningful metrics for your business